Complaints and feedback
Complaints about the East Sussex Safeguarding Adults Board
To give feedback or complain about the East Sussex Safeguarding Adults Board, contact the SAB Manager:
Email: ESSAB.Contact@eastsussex.gov.uk
They will investigate and attempt to resolve matters.
If the issue is not resolved, the complaint will be investigated by the Independent Chair of the Board.
Complaints to East Sussex County Council
East Sussex County Council is responsible for the East Sussex SAB. The Council will acknowledge your complaint within three working days and will send you a response within 20 working days.
To make a complaint, visit: Make a complaint | East Sussex County Council.
If you are not satisfied with the outcome
If you are not satisfied with the outcome of your complaint, you can contact the Local Government and Social Care Ombudsman (LGO). They can investigate individual complaints about:
- councils
- all adult social care providers (including care homes and home care agencies)
- some other public service organisations
For further details visit: How to complain | Local Government and Social Care Ombudsman
